Privacy Policy
valthorinquezo Psychology Education Platform
Last Updated: January 15, 2025
Introduction and Scope
valthorinquezo operates as an educational platform focused on psychology fundamentals, serving learners across Australia. We respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable Australian privacy legislation.
This policy explains how we collect, use, store, and protect your personal information when you interact with our website, educational programs, or services. By using our platform, you acknowledge that you have read and understood this privacy policy.
This policy applies to all personal information collected by valthorinquezo through our website valthorinquezo.sbs, educational programs, and related services offered within Australia.
Information We Collect
Personal Information Categories
Identity Information
Full name, email address, phone number, date of birth, and residential address for course enrollment and communication purposes.
Educational Data
Course progress, assessment results, learning preferences, academic background, and participation in discussions or forums.
Technical Information
IP address, browser type, device information, login times, page views, and interaction patterns on our platform.
Communication Records
Support inquiries, feedback submissions, survey responses, and any correspondence with our education team.
Collection Methods
- Direct submission through registration forms and course applications
- Automatic collection via cookies and similar tracking technologies
- Third-party integrations for payment processing and educational tools
- Communication interactions including emails and support requests
- Learning analytics from your engagement with course materials
How We Use Your Information
Primary Purposes
We use your personal information primarily to deliver high-quality psychology education and maintain our learning platform. This includes processing course enrollments, tracking your academic progress, providing personalized learning experiences, and facilitating communication between students and instructors.
Your educational data helps us understand learning patterns and improve our course content. We analyze aggregate data to enhance curriculum design and identify areas where students might need additional support.
Secondary Uses
- Sending important updates about course schedules and platform changes
- Conducting research to improve educational outcomes and platform functionality
- Providing technical support and troubleshooting platform issues
- Maintaining security and preventing fraudulent activities
- Complying with legal obligations and regulatory requirements
- Creating anonymized statistics for educational research purposes
Information Sharing and Disclosure
Third-Party Service Providers
We work with carefully selected third-party providers to deliver our educational services effectively. These include cloud hosting providers for platform infrastructure, payment processors for course fees, email service providers for communications, and educational technology partners for enhanced learning features.
All third-party providers are required to maintain confidentiality and use your information solely for the purposes we specify. We ensure these providers implement appropriate security measures and comply with Australian privacy requirements.
Legal Disclosures
We may disclose your personal information when required by Australian law, court orders, or regulatory authorities. This includes situations involving suspected illegal activities, threats to public safety, or when necessary to protect our legal rights and those of our students.
Your Privacy Rights
Access Rights
You can request access to personal information we hold about you, including details about how it's been used and who it's been shared with.
Correction Rights
You can ask us to correct inaccurate or outdated personal information. We'll update your records promptly and notify relevant third parties.
Deletion Rights
You may request deletion of your personal information, subject to our legal obligations to retain certain educational records.
Objection Rights
You can object to certain uses of your information, particularly for direct marketing purposes or research activities.
Exercising Your Rights
To exercise any of these rights, contact our privacy team using the details provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests. There's no charge for most requests, though we may apply reasonable fees for complex or repeated requests.
Data Security Measures
Technical Safeguards
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes encrypted data transmission, secure server infrastructure, regular security audits, and access controls that limit data access to authorized personnel only.
Organizational Measures
Our staff receive regular privacy and security training. We maintain strict policies governing data access, and all team members sign confidentiality agreements. Regular reviews ensure our practices remain current with best practices and regulatory requirements.
Data Retention
Active Course Period
Personal and educational data maintained throughout your enrollment and course participation.
Post-Completion (7 Years)
Educational records retained for transcript requests and compliance with educational standards.
Technical Data (2 Years)
Website analytics and technical logs kept for security monitoring and platform improvement.
Marketing Data (3 Years)
Communication preferences and marketing interactions retained unless you opt out earlier.
We review our data retention practices annually and delete information that's no longer needed. You can request earlier deletion of certain data types, subject to our legal and regulatory obligations.
Cookies and Tracking
Cookie Usage
Our website uses cookies to enhance your browsing experience, remember your login status, track learning progress, and analyze platform usage. We use both essential cookies required for platform functionality and optional cookies for analytics and personalization.
You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality. We provide clear information about cookie purposes and obtain consent where required by law.
International Data Transfers
While we primarily store data within Australia, some of our third-party service providers may process information internationally. When this occurs, we ensure appropriate safeguards are in place, including contractual protections and verification that receiving countries have adequate privacy protections.
Any international transfers comply with Australian privacy law requirements, and we maintain oversight of how your information is handled regardless of processing location.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or prominent website notices at least 30 days before the changes take effect.
Continued use of our platform after policy changes indicates acceptance of the updated terms. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Complaints and Disputes
If you have concerns about how we've handled your personal information, please contact us first using the details below. We take all privacy concerns seriously and will investigate thoroughly. If you're not satisfied with our response, you can lodge a complaint with the Australian Information Commissioner through the Office of the Australian Information Commissioner (OAIC) website.
Privacy Contact Information
Our privacy team responds to all inquiries within 5 business days and aims to resolve concerns promptly and transparently.